Shipping policy
WHEN WILL MY ORDER SHIP?
Beautifully handmade pieces take time to create. Each order is handcrafted with love! We will create and ship your order out to you within 1 business days, don't forget to add shipping/delivery times.
Most of our items are ready-to-ship, and will ship immediately! Bonus, right?
Every purchase is processed in the order it is received. If you need your order rushed, please make sure to select an expedited form of shipping. We offer Priority and Express mail upgrades at checkout.
Shipping times could possibly change during holiday season and heavy demand, please contact us immediately if your order is time sensitive.
SHIPPING INFO | DELIVERY TIMES
We ship via DHL Express Or USPS Or India Post International
Insurance, Priority Mail, & Express Mail available at checkout
Quoted shipping times are an estimate, and are not guaranteed
DHL is typically reliable except during holiday season or other times of heavy demand, when delivery times can slip drastically.
Weather conditions or other circumstances in your area could possibly alter that time frame.
Custom and personalized orders
• We strongly suggest to double check your address before and after placing an order. Made an error? Contact us immediately!
• Addresses may not be changed once an order has been shipped!
• Packages that are lost in shipment due to an incorrect address will be buyer’s responsibility and will not be refunded.
Custom and personalized orders
Customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. If you have concerns about this, please find out your countries rules and regulations prior to purchase.
These fees are NEVER included in the purchase price, and are entirely the responsibility of the buyer. We will NOT reimburse for the payment of any customs fees, duties, VATs, and/or import taxes.
If these are assessed, be advised that postal services will not release orders for delivery until payment is remitted.
We mansion IOSS Number / Vat numbers on Shipping Labels
Feedback
Your feedback is crucial to our success. We strive to maintain a high standard of service and your satisfaction is our top priority. If you are pleased with your purchase, please consider leaving positive feedback and a 5-star rating. Should you have any concerns with your order, we encourage you to contact us before leaving any neutral or negative feedback. We are committed to resolving any issues and ensuring your complete satisfaction. Your positive experience is our goal, and we will make every effort to achieve it.